Shipping Policy
Last updated: 22 Nov 2025
Thank you for shopping with Vistashi. This Shipping Policy outlines how we process and deliver your orders placed on https://vistashi.in/.
Order Processing Time
- All orders are processed within [1–3 business days] after receiving payment.
- Orders are not processed, shipped, or delivered on Sundays or public holidays.
- If we experience high order volume or delays, we will notify you by email.
Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your location and order weight/value.
Estimated Delivery Time:
| Location | Estimated Delivery Time |
|---|---|
| Domestic (within country) | [3–7 business days] |
| International | [7–15 business days] |
Delivery delays can occur due to high demand, customs clearance, or courier service issues.
Order Tracking
Once your order is shipped, you will receive an email or SMS with a tracking number.
Tracking information may take 24–48 hours to update.
Shipping Partners
We ship via trusted delivery partners such as:
- [Bluedart / Delhivery / DTDC / DHL / FedEx / UPS / Local Courier]
depending on location and service availability.
Customs, Duties & Taxes
For international orders:
- Customs fees, import duties, and taxes are not included in product price.
- These charges are the responsibility of the customer and vary by country.
- We are not responsible for customs delays.
Wrong Address or Delivery Failure
If the address provided is incorrect or incomplete, delivery may fail.
In such cases:
- The customer is responsible for re-shipping charges.
- We are not responsible for lost packages due to incorrect information.
Damaged or Lost Packages
We are not responsible for packages lost or damaged during shipping.
If your package is lost or arrives damaged:
Contact the courier with your tracking number.
Contact us at vistashishivani@gmail.com so we may assist you.
Order Cancellations
Orders can be cancelled within 12 hours of placing the order.
Once shipped, cancellations are not possible.
Contact Us
For questions regarding shipping or order status, contact us at:
📩 Email: vistashishivani@gmail.com
📞 Phone: +91-7895562302
📍 Address: KCG school near dauji mandir, Dauji Mohalla, Sasni -204216 Uttar Pradesh, India
